Credit Services

Before applying, please have your Driver's License, State ID or Military ID with expiration date and Social Security Number/ITIN available.

Limit Increase

Before applying, please have your NFM Account number and Social Security number/ITIN available.

Don't want to apply online? Download application to Apply by Mail.

Ways To Make a Payment

Check Balance & Pay

Make payments quick and easy by logging in to your account.

Send Payment By Mail

Mail your payments to:

For Personal:
Nebraska Furniture Mart
PO Box 2335
Omaha, NE 68103

For Commercial:
Nebraska Furniture Mart
PO Box 3000
Omaha, NE 68103

One-Time Payment

Make one-time bill payments without signing in to your account.

Empower Your Business

Interested in applying for an NFM Commercial Credit Account?
Follow the simple steps listed below to get started on this process.

Apply by Mail

Nebraska Furniture Mart
Attn: Credit Department
PO Box 3456
Omaha, NE, 68103-0456

Apply by Email

Attach the document in an email to creditcom@nfm.com.

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Contact Us

Credit Services

General Information

• Phone: (402) 392‑3223
• Call toll free at: 1‑800‑359‑1200 EXT. 23223

Lost or Stolen Credit Card

• To report your credit card lost or stolen, call (402) 392‑3223.

Credit Services Hours

Collections

General Information

• Phone: (402) 392‑3496
• Call toll free at: 1‑800‑359‑1200 Ext. 23496

If you have been contacted by our collections department, please call a representative at the number listed above.

Collections Hours

FAQs

How are my payments applied to my account?

Online, mailed and in-store payments are applied to your account according to paragraph 6 of your Nebraska Furniture Mart Revolving Agreement. Nebraska Furniture Mart automatically applies payments in a manner which meets federal requirements, and attempts to minimize the interest charges you may incur. After paying any outstanding fees and past due amounts, payments are applied in this general order:

1. Amounts with promotional “Deferred Interest” terms (No Interest If..) that expire this month.
2. Amounts with promotional “Deferred Interest” terms (No Interest If..) that will expire next month.
3. Amounts that are presently interest-bearing (highest rates first).
4. Amounts with promotional “Deferred Interest” terms (No Interest If..), in order of expiration date (soonest first).

While you are required to pay at least the “Minimum Payment Due” amount, you may at any time, pay the “New Balance” or any portion thereof.

Your Minimum Monthly Payment is calculated by adding any new fees (insurance, late, returned payment), PLUS any Fixed Payment(s) due, plus 4% of any other (non-fixed payment) charges within the balance, rounded up to the nearest dollar, or $15, whichever is greater.

Note: There is NO way to pay toward a specific order or group online. To specify how payments should be applied you will need to mail your payment with instructions or make your payment in person in the store.

Note: Online payments made before 5:00pm will be posted the same business day. Payments made after 5:00pm will post the next business day. Excludes holidays and other non-banking days.

I need to change my NFM Revolving Credit Card account information, mailing address or billing address. Can I do this online?

Not at this time. Please call our Customer Service department at 1‑800‑359‑1200 or visit the store.

I would like to know what special financing deals you are currently offering.

Please check our Weekly Ads page for our financing offers.